Support - Aastra USA

Enterprise Product Support

For support for Aastra enterprise products such as Pointspan®, Clearspan®, Centergy® and MX-ONE® solutions, please contact Aastra Customer Technical Support (ACTS) Toll-Free at 1-800-729-1872 or direct at 1+ 469-365-3464

Reseller/ Phone Support

Aastra authorized resellers, please call 1-800-574-1611 or create a ticket online during normal business hours. Our technical support agents are available between the hours of 9:00 AM and 7:00 PM (EST) - Monday to Friday (except US holidays).

Technical Publications

Technical Publications offers product information about all Aastra’s product families including Pointspan®, Clearspan®, Centergy® and MX-ONE® solutions.

Visit TechPubs Live website

Documentation and Downloads

Datasheets and brochures, product documentation, user reference material, software downloads and more.

Visit Document Library

ViPr® Technical Supprt

Email our support staff via our web form or contact The Customer Technical Support line at 1-800-574-1611.

ViPr Technical Support

Aastra Training

Aastra USA offers instructor-led training at our offices in Frisco, Texas as well as a number of web-based courses to suit any need.

Visit Aastra Training website

Aastra Users Group (AUG)

Founded in 1981, the Aastra Users Group is a nonprofit, incorporated group, made up of corporations, hospitals and universities that own and operate Aastra products.